CMDBuild

Software for the configuration of customized applications for Asset Management.

CMDBuild READY2USE

Software for the IT Governance Management: Configuration Management and ITIL compliant Service Desk.

openMAINT

Software for the management of buildings, furnishings, technical systems and devices, and related maintenance, logistic and economic activities.

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CMDBuild CMDBuild READY2USE openMAINT
Purpose asset management IT asset management property and facility management
Follows ITIL best practices - yes -
CMDBuild standard features yes yes yes
 CMDBuild standard structure yes yes yes
Datamodel configurable through the internal features already preconfigured for the IT assets management already preconfigured for buildings, furnishing. system and technical devices management 
Workflow configurable through the external visual editor (TWE)
  • Incident Management
  • Request Fulfilment 
  • Change Management 
  • Asset Management
  • Wiring Management
    • Maintenance Calendar Generator

    • Maintenance Request

    • Workorder Generator

    • Purchase Request

    • Warehouse Management

    Service processes configurable through the external visual editor (TWE)
    • QR Code Generator
    • Incoming Email Management
    • SLA IT Process
    • QR Code Generator
    • Incoming Email Management
    • SLA Maintenance Process
    Report configurable through the external visual editor (Jasper Reports)
    • Workplaces inventory
    • Incident Management open processes
    • Incident Management average closing time
    • Incident Management timetable
    • Request Fulfilment open processes
    • Request Fulfilment average closing time
    • Request Fulfilment timetable
    • Locations with assets
    • MTBF - Mean time between failures
    • Racks layout
    • Asset Management processes list
    • Asset Management barcode print
    • Barcode print
    • Active tickets in a specified date
    • Active tickets in a specified date interval
    • AD Connector - summary
    • LLDP Connector - Summary
    • OCS Connector - summary
    • VMware Connector - summary
    • Maintenance Request
    • Workorder
    • Space Inventory
    • Warehouse items
    • Energy consumption
    • MTBF - Mean time between failures
    Dashboard configurable through the internal features
    • Incident Management Processes 
    • Request Fulfillment Processes 
    • Service Level Agreement
    • Assets by availability  type 
    • Facility Monitoring 
    • Items Monitor 
    • Request Monitor 
    Connectors configurable through the webservice SOAP and REST features
    • Active Directory (staff) *
    • OCS Inventory (phisical computers) *
    • VMware VCenter (virtual servers) *
    • LLDP (networking discovery) *
    • Zabbix (monitoring)*
      • IFC connector*

        Self-Service Portal

        configurable through the GUI Framework already preconfigured * already preconfigured *
        Manuals 7 detailed manuals 1 user manual * 1 user manual *
         Mobile APP yes * yes * yes *

        * the elements marked with an asterisk are not open source and are provided to customers who have signed the Subscription with Tecnoteca.