Software for the configuration of customized applications for Asset Management.


Software for the IT Governance Management: Configuration Management and ITIL compliant Service Desk.


Software for the management of buildings, furnishings, technical systems and devices, and related maintenance, logistic and economic activities.

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Purpose Asset Management IT Governance Property and Facility Management
Follows ITIL best practices - yes -
CMDBuild standard features yes yes yes
 CMDBuild standard structure yes yes yes
Datamodel configurable through the internal features already preconfigured for the IT Governance and further customizable through the standard CMDBuild mechanisms already preconfigured for Facility Management and further customizable through the standard CMDBuild mechanisms 
Workflows configurable through the external visual editor (TWE)
  • Incident Management
  • Request Fulfilment 
  • Problem Management
  • Change Management 
  • Asset Management
  • Corrective Maintenance  Management
  • Preventive Maintenance Management
Reports configurable through the external visual editor (Jasper Studio)
  • Asset inventory reports
  • Data quality reports
  •  Service Desk activity situation reports
  • Service Desk statistics and SLA control reports
  • Barcode and QRCode printing
  • Data Sync Connector Execution Control Reports
  • Asset status dashboard
  • Service Desk activity dashboard
  • Asset inventory and consumable inventory reports
  • Maintenance activities and related costs reports
  • Maintenance statistical and SLA control reports
  •  Economic reports
  • Asset status dashboard
  • Maintenance activity dashboard
  • Energy management dashboard
Custom Pages implementable in CMDBuild  using Javascript
  • Service Desk activities summary
  • Configuration of the asset management workflow form
  • Corrective maintenance summary
  • Corrective maintenance management
  • Preventive maintenance management
  • Preventive maintenance calendar
Connectors implementable
they can interact with CMDBuild through REST and SOAP webservices
  • Active Directory (staff) *
  • Microsoft SCCM (phisical computers)*
  • OCS Inventory (phisical computers) *
  • VMware VCenter (virtual servers) *
  • LLDP (networking discovery) *
  • Amazon AWS (virtual servers)*
  • Zabbix (alarm archiving and incident management process start)*


Self-Service Portal implementable through the GUI Framework already preconfigured * already preconfigured *
 Mobile APP yes * yes * yes *

* the elements marked with an asterisk are not open source and are provided to customers who have signed the Subscription with Tecnoteca.